Terms of Service

Terms of Use

Please carefully read the following Terms of Use before Checking Out; by acknowledging these Terms & Conditions you consent to the Terms & Conditions, which are part of your purchase transaction. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not Check Out or make a purchase.

Accuracy, Completeness, and Timeliness of Information on This Site

We are not responsible if information made available on www.tiinathestore.com (this “Site”) is not accurate, complete, or current. The information, product and apparel descriptions and content, and material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making purchase decisions without consulting primary, more accurate, more complete, or more timely sources of information, including handling the product or apparel intended to be purchased. This Site may contain certain information about the products or apparel, which may not be current and is provided for your reference only. We reserve the right to modify the contents of this Site, including apparel descriptions and content, at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.

Orders, Prohibition on Reselling, and Price

The information on this Site does not constitute a binding offer to sell products described on the Site. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this Site for resale by you or any other person. In the event a product is listed at an incorrect price, we reserve the right to refuse or cancel orders placed for the product listed at the incorrect price, even if the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.

Product & Purchase Information, Including Returns

Select apparel or products on this Site may not be available in our store.  The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the Site.  

We only allow product and apparel returns within twelve (12) days of purchase and only if the item does not fit or is unsatisfactory, damaged, or incomplete.  Returned items must be unworn and unused, and in perfect, saleable condition with all garment and similar tags attached, designer packaging intact, authenticity cards included, dust bags included, and original packaging intact, not damaged or disturbed.  Apparel which is damaged, used, worn, soiled, or missing original labels may not be returned and, if returned to Tiina the Store, LLC, will be returned to customer without a refund and with no further dialog or exchange permitted.  No other returns, refunds, or return payments are authorized or will be made, and our return policy will be strictly applied and enforced.  Absent a return based upon the limited factors set forth herein, no returns or refunds will be accepted.  If you dispute a credit card charge for a reason not consistent with our return policy, we will contest the dispute. If you do not agree to this strict return program, do not make a purchase.  

The following items may not be returned for any reason: Perfumer H products; Susanne Kauffman products; and all sale items.  For authorized returns, before initiating the return, please obtain a return authorization from Tiina the Store, LLC by contacting us as at returns.tiinathestore.com.  No returns will be accepted or processed without a return authorization number, including returns sent to us with a written explanation.  We reserve the right not to return goods at our cost sent to us without a return authorization number. 

International shipments cannot be redirected or rerouted, we suggest placing your order to an address that you intend to be at for a forceable amount of time, enabling the processing of the order being fulfilled, shipped, processed by customs and delivered. 

When choosing to place an order with TIINA the STORE you authorize to use our shipping provider. Online orders from TIINA the STORE are insured during the time they are in transit until they are delivered to your specified delivery address (address entered at checkout). If the client/ receiver makes changes with the shipping provider whilst the order is in transit, this could include but is not limited to; rerouting, redirecting, forwarding and holding packages, the above insurance becomes invalid, as well as our ability to honor our return/ exchange/ refund policy.

Use of Material on the Site

All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, downloads, interfaces, code, and software, as well as the selection and arrangement thereof) is the exclusive property of and owned by Tiina the Store, LLC, its licensors, or its content providers and is protected by copyright, trademark, and other applicable laws. You may access, copy, download, and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notice that appears on the material you access, copy, download, or print. Any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to Tiina the Store, LLC, is prohibited. Tiina the Store, LLC reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site, or prohibit any person from using this Site for any reason. Tiina the Store, LLC, or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights.  You may not use contact information provided on the Site for unauthorized purposes, including marketing. Tiina the Store, LLC reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which Tiina the Store, LLC may be entitled, at law or in equity.

Material You Submit

You acknowledge that you are responsible for any material you may submit via the Site, including the legality, reliability, appropriateness, originality, and copyright of any such material. You may not upload commercial content onto the Site.  All personal information provided via this Site will be handled in accordance with the Site’s online Privacy Notice. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Tiina the Store, LLC for all claims resulting from content you supply.

Conduct on the Site

You agree to provide true, accurate, current, and complete information about yourself when using the Check Out feature.  You are responsible for protecting your password and agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft, or unauthorized use of your password, notify Tiina the Store, LLC immediately.  We will assume that any communications Tiina the Store, LLC receives under your password have been made by you unless we receive notice otherwise.

Trademarks and Copyrights

Trademarks, logos, brand names, and service marks displayed on this Site are registered and unregistered trademarks of Tiina the Store, LLC and/or its licensors or content providers, or other third parties. All of these trademarks, logos, and service marks are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, name, logo, or service mark displayed on the Site without the owner’s prior written permission. 

DISCLAIMERS

YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. TIINA THE STORE, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE, OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TIINA THE STORE, LLC OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. TIINA THE STORE, LLC DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY, OR OTHERWISE.

LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER TIINA THE STORE, LLC NOR ITS AFFILIATES, SUPPLIERS, OR THIRD-PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS, OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, TIINA THE STORE, LLC’S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TIINA THE STORE, LLC, ITS AFFILIATES, OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER TIINA THE STORE, LLC NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH TIINA THE STORE, LLC IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND TIINA THE STORE, LLC AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. 

Indemnification

You agree to indemnify, defend, and hold harmless Tiina the Store, LLC and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors, and suppliers from and against any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising or resulting from your use of the Site and any violation of these Terms of Use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising or resulting from that disruption. Tiina the Store, LLC reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Tiina the Store, LLC in the defense of such matter.

Applicable Law

The laws of the State of New York govern these Terms of Use and your use of the Site. This Site has been designed to comply with the laws of the State of New York and of the United States. If any material on this Site, or your use of the Site, is contrary to the laws of the place where you are when you access it, please do not use the Site or complete any transaction. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Disputes

Tiina the Store, LLC and you agree that any and all disputes or claims relating in any way to these Terms of Use, your use of the Site, or any purchase made through this Site, or to any products or services sold or distributed by us through any retail channel or through the Site, or to any dispute of any nature between you and Tiina the Store, LLC, including disputes concerning the scope or applicability of this agreement to arbitration (“Disputes”), as well as questions as to the arbitrability of any and all Disputes, and even if the events giving rise to Disputes occurred before this Terms of Use became effective, will be resolved in a confidential, individual and fair JAMS arbitration process, and not in court. Each of us agrees to surrender our right to sue in court, our right to have our claims heard by a jury, and our right to represent, in a class action or otherwise, anyone but ourselves.

This agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16, and federal arbitration law apply and govern the interpretation and enforcement of this Terms of Use.

Class Action Waiver: No Consolidation of Arbitral Claims

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, REPRESENTATIVE OR MULTI-CLAIMANT PROCEEDING. Further, unless we both agree in writing, the JAMS arbitrator may not consolidate other persons’ claims with yours or ours, and may not otherwise preside over any form of a representative, multi-claimant or class arbitration proceeding. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial and we each irrevocably consent to the exclusive jurisdiction of the courts located in New York County, New York.

Entire Agreement and Admissibility

This agreement and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Tiina the Store, LLC with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Severability

If any provision of this agreement is unlawful, void, or unenforceable, the remaining provisions of the agreement will remain in place.

How to Contact Us

If you have questions or comments about these Terms of Use or this Site, please contact Tiina the Store, LLC at info@tiinathestore.com.